A Solid Solution.
Flexible Pricing.

Essential

Essential business management tools for solo operators
59
/ m
Up to 3 service listings

Business

Access to all features including memebrships, marketing & routing modules
235
/ m
Up to 12 Service Listings

14-day free trial. No payment method required during trial.

Plans

Essential

Premium

Business

Included Usage & Balance
Owner & Pet Profiles
Unlimited
Unlimited
Unlimited
Bookings
Unlimited
Unlimited
Unlimited
In-App Messages
Unlimited
Unlimited
Unlimited
Photos & Videos
Unlimited
Unlimited
Unlimited
Service Listings
3
6
12
Team Members
5
10
15
Sites
1
1
2
Transactional SMS
500
1500
2000
Service Categories
Daycare
Boarding
Grooming
Walking
Sitting
Training
Parks
Booking & Scheduling
Booking through the Collar mobile app
Booking through your online branded portal
Reserve with Google
Multi-booking management
Automatic booking confirmation based on availability
Manual booking confirmation (Booking Request)
Booking on behalf of clients
Recurring & multiple bookings
Controlled booking flows
Availaibility Schedules
2
4
10
Smart scheduling
Single-slot availability schedule
Advanced availability schedule
Connect multiple schedules to a single service
Capacity management per service
Team schedules
Book selected team member
Service Setup
connect to your website and/or social pages
Service description & photos
Custom domain tooltip info
Unique web link per service
Custom domain tooltip info
Service Add-ons & variations
Custom domain tooltip info
2/Service
4/Service
6/Service
Add-on Automations
Custom domain tooltip info
Limited
All Automations
Advanced booking rules
Custom domain tooltip info
Limited
Limited
All Rules
Variable pricing
Custom domain tooltip info
Custom cancellation & rescheduling rules
Custom domain tooltip info
Memberships, Packages & Discounts
connect to your website and/or social pages
Support Memberships
Custom domain tooltip info
Upgrade & downgrade memberships
Custom domain tooltip info
Custom billing date
Custom domain tooltip info
Members-only pricing
Custom domain tooltip info
Members-only services
Custom domain tooltip info
Members-only discounts
Custom domain tooltip info
Bundles & prepaid packages
Custom domain tooltip info
Automated discounts based on set rules
Custom domain tooltip info
Retail & E-Commerce
connect to your website and/or social pages
Sell products online and/or on site
Custom domain tooltip info
Requires Retail Module
Products listings
Custom domain tooltip info
20
40
Product variations & add-ons
Custom domain tooltip info
2/Product
4/Product
Product stock management
Custom domain tooltip info
Delivery rules & fees
Custom domain tooltip info
Create orders on behalf of clients
Custom domain tooltip info
Communications
connect to your website and/or social pages
In-App Chat
Custom domain tooltip info
Video Messages
Custom domain tooltip info
Photo Messages
Custom domain tooltip info
Chat Groups with Multiple Clients
Custom domain tooltip info
In-App Message Campaigns
Custom domain tooltip info
Email Campaigns
Custom domain tooltip info
Video Calling
Custom domain tooltip info
Generate daily reports
Custom domain tooltip info
Automated messages & emails based on pre-set rules
Custom domain tooltip info
Limited
All Rules
Transactional SMS for Bookings Confirmation, Cancellation and Rescheduling
Custom domain tooltip info
SMS Reminders
Custom domain tooltip info
Transactional emails for bookings confirmation, reminders, cancellation and rescheduling
Custom domain tooltip info
In-app booking reminders
Custom domain tooltip info
Branded Emails
Custom domain tooltip info
Payment, Billing & Invoicing
connect to your website and/or social pages
Terminal / Card Reader (Sold Seperately)
Tap to Pay (iOS)
Free Services
Prepaid Services
Postpaid Service (Invoiced)
Deposit
Total adjustment before final charge
Automated Invoice Generation
Custom billing cycles with custom invoicing date
Monthly
Weekly or Monthly
Single-Click Invoice charge for customers with payment method on file
1-Click manual Invoice Generation for single of multiple clients
Email, PDF & In-App Invoices
Settle invoices in-app
Payment method on file for repeated billing & charges
Issue Full & Partial Refunds
Price adjustment of existing bookings for a single or multiple clients
Automatic handling of 3DS authentications and rejected payment methods
Accept Card Payments (Domestic Visa & Master Card)
Custom Payment Methods (Subject to market availability & approval)
Accept Apple & Google Pay
Transaction fees (Standard EEA Cards)
1.5% + 0.25€
1.5% + 0.25€
1.5% + 0.25€
Pet & Client Account Management
Create & Edit Pet Profiles
Create & Edit Client accounts
Create & edit pet vaccination and treatment records
Create Bookings onbehalf of clients
Create Membership subscriptions on behalf of clients
Detailed Pet profiles including medical conditions, behaviour & diet
Client account view with bookings, orders, subscription and invoice history
Pet & Client Notifications Centre
Pet Tags
Up to 5 tags
Up to 15 Tags
Up to 30 Tags
Client Tags
Up to 5 tags
Up to 15 Tags
Up to 30 Tags
Data Migration
£50 One-Time-Fee
Included
Operations, Automation & Integrations
Add automations to tags to create a series of actions based on a set of rules
Limited
All Rules
Filter bookings by tag, service, staff member & date
Search bookings by name, pet name, email address, service name & booking number
Filter pets by tag, treatment status, vaccination status, age, breed +5 other variables
Google Analytics Integration
Google Calendar Integration
Mobile App for Business Users
Add-Ons
Extra active team member
€8.50 / m
€8.50 / m
€8.50 / m
Retail Module
€24 / m
Included
Video Module
€18 / user / m
Extra Campaign Recipients
€5.99 / 500 Recipeints
€5.99 / 500 Recipeints
Extra SMS Quota
€5.99 / 500 SMS
€5.99 / 500 SMS
Extra Site Fee
€35 / Site / m
Extra Service Fee
€3.99 / Service / m
€3.99 / Service / m
Training & Support
Email Support
Service Setup & Advisory
1 Session / m
2 Sessions / m
4 Sessions / m
Staff Training
1 Session / m
2 Sessions / m
Data security & service reliability
99.97% service uptime across our core service and micro services and lighting-fast load times
Double-layer end-to-end data encryption across payments and communications
Automatic backing up of data for every transaction for the past 14 days.
GDPR compliance
You may upgrade tiers at any time and you'll only be charged for the additional price of the new plan pro-rata.

Discover Collar for:

Doggy Daycares Trainers & behaviourists Groomers Walkers & sitter Boarders Parks

Want to see Collar in action?

Explore how Collar can be customised to fit the unique needs of your business.

Transferring from another software?

We offer a complementary data transfer service and an extended trial period2 for a smoother transition.

Is Collar secure?

In short, Yes! Collar's infrastructure was designed and developed with privacy and security in mind from day one. All data collected and processed is encrypted and no personal data or activity of our users is tracked or shared with any third party. All requests are secured with SSL encryption over a proxy tunnel. All payment processing is handled by our partner Stripe, audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. Visit this link to learn more about Stripe's security

Does Collar support services and products simultaneously?

Yes! Collar has been specifically designed to handle and support a combination of booking and order management simultaneously. Our modular system can be specifically adapted to your business needs to support you whether you’re providing a service, product or both at the same time.

Does Collar protect my brand and business against unfair competition?

Collar adopts rigorous quality and commercial strategy checks to ensure all providers, products and services on the platform are genuine. Our team work closely with each provider individually to define the best positioning for their products and services based on the demands and trends of the marketplace.

I am a Vet, can Collar support my practice’s operations?

Absolutely! Collar has been designed to support all veterinarian operations to fit with the modern trends and our user's habits. We have created a dedicated module specifically designed for and restricted to the use of vets. We’ve designed Collar to be used in conjunction with and to enhance vet practice operations not to replace them.

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