Solutions
Effortlessly manage grooming appointments, automate scheduling, process payments, and much more—all while boosting business and reducing no-shows.
Booking & Scheduling
With Collar, you can accept booking requests for your grooming services 24/7 without worrying about double bookings. Our smart system only permits requests that align with your pre-set rules of breed, size, coat type, staff availability, and capacity, ensuring everything runs seamlessly.
Schedules & Availability
Managing schedules, capacity, and availability for your grooming services is effortless with Collar. You can easily create groomer-specific schedules or use one schedule for multiple services, while Collar takes care of availability, removing the guesswork from booking management.
Automated Messages
Collar intelligently adapts between in-app chat, email, and SMS to deliver reminders based on user preferences and past interactions. This ensures timely communication, higher delivery rates, and more effective reminders, elimenating no-shows.
Payment & Billing
With Collar’s adaptable payment solution, you can create a payment system tailored to your business. Request deposits upfront or set Collar to automatically charge cards on file at the end of the day. Collar also allows you to modify the final total post-appointment before finalising payment, a must-have feature for groomers.
Communications
Collar Chat™ is our popular integrated feature that lets you communicate with customers instantly, going beyond just text to include sharing photos, videos, and reports. Send owners automated reminders, ready-to-collect notifications or a video of their pooch in bubbles.
Account Management
Easily manage pet profiles and owner accounts with Collar. Monitor vaccinations, access grooming notes form previous appointments, and key contact information—all readily available when needed.
Service Design
Collar makes increasing your revenue streams easy. You can seamlessly add service extras like a nail trim or teeth cleaning to your existing offerings. Ready to diversify? Collar supports all pet care services—from daycare to training and boarding—allowing you to scale with ease.
Collar delivers an all-in-one marketing suite, featuring integrated direct messaging and email campaigns. Engage your entire audience or target specific segments identified through reports for a more precise approach.
Whether you want to diversify your revenue by selling products alongside your services or are a retail brand aiming to reach the expanding global market of pet owners, Collar's integrated e-commerce solution has you covered.
With Collar, you can manage all your sites from a single platform. Get a high-level overview of your entire operation or explore the daily activities of individual sites in detail.
Collar provides powerful business and financial reporting in real-time. Whether you need to assess your current business performance or identify emerging trends, Collar has you covered.
Our popular smart tagging system enables you to categorise and filter bookings, pets, and clients. With added automations, Collar Tags can perform tasks on your behalf, saving you both time and money.
With Collar, you can effortlessly create and assign tasks to your team members. Tasks can be created, assigned, and monitored directly within the Staff Chat tab, simplifying and streamlining daily operations.
The Collar mobile app offers pet owners a modern way to engage with their favourite care providers. Users can book services, chat with staff, access reports, receive key reminders and keep their pet profiles updated.
Explore how Collar can be customised to fit the unique needs of your business.
We offer a complementary data transfer service and an extended trial period2 for a smoother transition.
In short, Yes! Collar's infrastructure was designed and developed with privacy and security in mind from day one. All data collected and processed is encrypted and no personal data or activity of our users is tracked or shared with any third party. All requests are secured with SSL encryption over a proxy tunnel. All payment processing is handled by our partner Stripe, audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. Visit this link to learn more about Stripe's security
Yes! Collar has been specifically designed to handle and support a combination of booking and order management simultaneously. Our modular system can be specifically adapted to your business needs to support you whether you’re providing a service, product or both at the same time.
Collar adopts rigorous quality and commercial strategy checks to ensure all providers, products and services on the platform are genuine. Our team work closely with each provider individually to define the best positioning for their products and services based on the demands and trends of the marketplace.
Absolutely! Collar has been designed to support all veterinarian operations to fit with the modern trends and our user's habits. We have created a dedicated module specifically designed for and restricted to the use of vets. We’ve designed Collar to be used in conjunction with and to enhance vet practice operations not to replace them.
