Solutions
Collar is the all-in-one solution for dog walkers and pet sitters. Effortlessly manage bookings, scheduling, and payments while staying connected with clients through chat and automated updates—all from one intuitive platform.
Booking Management
With Collar, handling your dog walking and pet sitting bookings has never been easier. Receive requests around the clock via your website or our mobile app, review, approve or reject booking requests effortlessly—all in one streamlined system.
Availability & Capacity
Collar makes it simple to control your daily capacity and availability. Whether you're setting limits per service or time slot, Collar takes care of everything to keep you within your capacity. You can block dates when needed or expand availability during peak times to maximise revenue.
Pricing & Payment
With Collar, managing pricing and payments is simple. Easily set different rates for specific days or custom seasons, require deposits at booking, and choose whether to process payments on the day or issue automatic invoices for multiple bookings.
Communications
Collar Chat™ is our popular integrated feature that lets you communicate with customers instantly, going beyond just text to include sharing photos, videos, and reports. It intelligently switches between SMS and in-app messages based on user preferences, ensuring seamless communication1.
Embedded Forms
Collar enables you to embed custom forms with selected questions at any stage of the booking process. This allows you to collect the necessary information about the pets and their owners, either once or for each service, ensuring you have the details you need across all your offerings.
Account Management
Easily manage pet profiles and owner accounts with Collar. Monitor vaccinations, treatments, and access behavioural data, feeding schedules, and key contact information—all readily available when needed.
Service Design
Collar makes increasing your revenue streams easy. You can seamlessly add service extras like a bus service, meal club, or quick wash to your existing offerings. Ready to diversify? Collar supports all pet care services—from grooming to training and boarding—allowing you to scale with ease.
Collar delivers an all-in-one marketing suite, featuring integrated direct messaging and email campaigns. Engage your entire audience or target specific segments identified through reports for a more precise approach.
Whether you want to diversify your revenue by selling products alongside your services or are a retail brand aiming to reach the expanding global market of pet owners, Collar's integrated e-commerce solution has you covered.
Collar simplifies client credit management. Whether you want to offer a credit system instead of issuing refunds or sell credit packages for specific or all your services, it can all be easily managed within Collar.
With Collar, you can manage all your sites from a single platform. Get a high-level overview of your entire operation or explore the daily activities of individual sites in detail.
Collar provides powerful business and financial reporting in real-time. Whether you need to assess your current business performance or identify emerging trends, Collar has you covered.
Our popular smart tagging system enables you to categorise and filter bookings, pets, and clients. With added automations, Collar Tags can perform tasks on your behalf, saving you both time and money.
Collar enables you to manage your staff's calendars, availability, and schedules with ease. Assign roles to your staff, and Collar will handle permissions, ensuring everyone has the correct access to perform their tasks
With Collar, you can effortlessly create and assign tasks to your team members. Tasks can be created, assigned, and monitored directly within the Staff Chat tab, simplifying and streamlining daily operations.
The Collar mobile app offers pet owners a modern way to engage with their favourite care providers. Users can book services, chat with staff, access reports, receive key reminders and keep their pet profiles updated.
Explore how Collar can be customised to fit the unique needs of your business.
We offer a complementary data transfer service and an extended trial period2 for a smoother transition.
In short, Yes! Collar's infrastructure was designed and developed with privacy and security in mind from day one. All data collected and processed is encrypted and no personal data or activity of our users is tracked or shared with any third party. All requests are secured with SSL encryption over a proxy tunnel. All payment processing is handled by our partner Stripe, audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. Visit this link to learn more about Stripe's security
Yes! Collar has been specifically designed to handle and support a combination of booking and order management simultaneously. Our modular system can be specifically adapted to your business needs to support you whether you’re providing a service, product or both at the same time.
Collar adopts rigorous quality and commercial strategy checks to ensure all providers, products and services on the platform are genuine. Our team work closely with each provider individually to define the best positioning for their products and services based on the demands and trends of the marketplace.
Absolutely! Collar has been designed to support all veterinarian operations to fit with the modern trends and our user's habits. We have created a dedicated module specifically designed for and restricted to the use of vets. We’ve designed Collar to be used in conjunction with and to enhance vet practice operations not to replace them.
