Solutions
Collar empowers your pet business with cutting-edge communication tools, streamlining interactions with customers and staff. From in-app chat to intelligent SMS delivery, it’s seamless, smart, and highly engaging.
Collar Chat™ is our popular integrated feature that lets you communicate with customers instantly, going beyond just text to include sharing photos, videos, and reports. It intelligently switches between SMS and in-app messages based on user preferences, ensuring seamless communication.
Collar automates transactional emails for every key moment—booking confirmations, updates, rescheduling, cancellations, and payment notifications. Keeping your customers informed has never been this effortless.
With Collar, staff communication is seamless. Team members can chat directly or join company groups, all alongside client interactions. Share updates, notes, or even photos from your latest staff event effortlessly.
Explore how Collar can be customised to fit the unique needs of your business.
We offer a complementary data transfer service and an extended trial period2 for a smoother transition.
In short, Yes! Collar's infrastructure was designed and developed with privacy and security in mind from day one. All data collected and processed is encrypted and no personal data or activity of our users is tracked or shared with any third party. All requests are secured with SSL encryption over a proxy tunnel. All payment processing is handled by our partner Stripe, audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. Visit this link to learn more about Stripe's security
Yes! Collar has been specifically designed to handle and support a combination of booking and order management simultaneously. Our modular system can be specifically adapted to your business needs to support you whether you’re providing a service, product or both at the same time.
Collar adopts rigorous quality and commercial strategy checks to ensure all providers, products and services on the platform are genuine. Our team work closely with each provider individually to define the best positioning for their products and services based on the demands and trends of the marketplace.
Absolutely! Collar has been designed to support all veterinarian operations to fit with the modern trends and our user's habits. We have created a dedicated module specifically designed for and restricted to the use of vets. We’ve designed Collar to be used in conjunction with and to enhance vet practice operations not to replace them.
