Solutions
Unlock the full potential of your pet business with Collar’s feature-packed, modern software. Seamlessly manage bookings, simplify operations, and focus on delivering exceptional service, all while enhancing customer satisfaction.
Booking Management
Accept bookings 24/7 through your website or our mobile app. Set booking rules for each service and choose to manage requests manually or automatically with our AI-assisted scheduling. All tailored to meet the unique needs of your pet business.
Payment & Billing
Collar makes managing payments effortless—take deposits, process payments, and issue invoices all from one platform. Whether you choose manual or automated billing, Collar ensures no payment is ever missed.
Scheduling
Collar Schedules™ allows you to effortlessly set up and manage service schedules, capacity, and availability. Create unique schedules for each service or apply a single schedule to multiple services. Collar handles availability automatically, eliminating double bookings.
Memberships
Collar supports membership subscriptions with automatic billing. Link memberships to services to create custom packages and tiered pricing that suit your business, offering greater customer value while ensuring recurring revenue.
Communications
Collar Chat™ is our popular integrated feature that lets you communicate with customers instantly, going beyond just text to include sharing photos, videos, and reports. It intelligently switches between SMS and in-app messages based on user preferences, ensuring seamless communication1.
Account Management
Easily manage pet profiles and owner accounts with Collar. Monitor vaccinations, treatments, and access behavioural data, feeding schedules, and key contact information—all readily available when needed.
Collar delivers an all-in-one marketing suite, featuring integrated direct messaging and email campaigns. Engage your entire audience or target specific segments identified through reports for a more precise approach.
Collar’s discounts and vouchers solution allows you to issue passes, run limited-time promotions, offer early bird discounts, and more. Set your rules, and Collar will take care of the rest.
Whether you want to diversify your revenue by selling products alongside your services or are a retail brand aiming to reach the expanding global market of pet owners, Collar's integrated e-commerce solution has you covered.
Collar simplifies client credit management. Whether you want to offer a credit system instead of issuing refunds or sell credit packages for specific or all your services, it can all be easily managed within Collar.
Whether you provide mobile grooming services or run a pick-up and drop-off bus service, our integrated routing solution, designed to work seamlessly with our booking management system, eliminates the hassle of daily route planning.
With Collar, you can manage all your sites from a single platform. Get a high-level overview of your entire operation or explore the daily activities of individual sites in detail.
Collar provides powerful business and financial reporting in real-time. Whether you need to assess your current business performance or identify emerging trends, Collar has you covered.
Our popular smart tagging system enables you to categorise and filter bookings, pets, and clients. With added automations, Collar Tags can perform tasks on your behalf, saving you both time and money.
Collar enables you to manage your staff's calendars, availability, and schedules with ease. Assign roles to your staff, and Collar will handle permissions, ensuring everyone has the correct access to perform their tasks
With Collar, you can effortlessly create and assign tasks to your team members. Tasks can be created, assigned, and monitored directly within the Staff Chat tab, simplifying and streamlining daily operations.
The Collar mobile app offers pet owners a modern way to engage with their favourite care providers. Users can book services, chat with staff, access reports, receive key reminders and keep their pet profiles updated.
Explore how Collar can be customised to fit the unique needs of your business.
We offer a complementary data transfer service and an extended trial period2 for a smoother transition.
In short, Yes! Collar's infrastructure was designed and developed with privacy and security in mind from day one. All data collected and processed is encrypted and no personal data or activity of our users is tracked or shared with any third party. All requests are secured with SSL encryption over a proxy tunnel. All payment processing is handled by our partner Stripe, audited by a PCI-certified auditor and is certified to PCI Service Provider Level 1. Visit this link to learn more about Stripe's security
Yes! Collar has been specifically designed to handle and support a combination of booking and order management simultaneously. Our modular system can be specifically adapted to your business needs to support you whether you’re providing a service, product or both at the same time.
Collar adopts rigorous quality and commercial strategy checks to ensure all providers, products and services on the platform are genuine. Our team work closely with each provider individually to define the best positioning for their products and services based on the demands and trends of the marketplace.
Absolutely! Collar has been designed to support all veterinarian operations to fit with the modern trends and our user's habits. We have created a dedicated module specifically designed for and restricted to the use of vets. We’ve designed Collar to be used in conjunction with and to enhance vet practice operations not to replace them.
